FAQs
1. Does it fit my toilet?
Yes! The HydroBidet CleanStream DualTemp fits over 95% of standard two-piece toilets and most one-piece models. Its ultra-thin design includes adjustable bumpers to prevent seat movement and ensure a perfect, stable fit.
2. How hard is it to install — do I need a plumber?
Not at all. Installation takes 10-15 minutes. Every HydroBidet comes with all necessary parts and step-by-step instructions. Most customers set it up themselves — no plumber required.
3. What’s the deal with the hot water — how does that work?
The DualTemp system connects easily to your sink’s hot-water line using the included hose and T-valve. You can adjust the temperature to your liking — from cool to comfortably warm — for a soothing, spa-like cleanse.
4. Is it comfortable and safe for women, seniors, and sensitive users?
Absolutely. HydroBidet was designed for everyone’s comfort. It features:
-
Adjustable water pressure
-
A gentle feminine wash mode
-
A self-cleaning nozzle for hygiene
-
Ergonomic dials that are easy to turn for seniors or users with limited mobility
5. What if something leaks or breaks — is it reliable?
Yes. Every HydroBidet undergoes a quality test before leaving our facility. It’s made with corrosion-resistant metal fittings and durable internal valves.
And for your peace of mind, it’s backed by our 1-Year Leak-Free Warranty.
6. Will the seat lift properly after installing?
Yes — the CleanStream’s super-slim 0.2” profile ensures your toilet seat sits flat and stable. Built-in bumpers prevent any shifting or gaps between the seat and the bowl.
8. Does this come with a warranty?
Yes! All HydroBidet products are protected by a 1-Year Leak-Free Warranty covering manufacturing defects, leaks, and hardware malfunctions. If something goes wrong, we’ll replace it free of charge or issue you a full refund (whatever you choose to opt for).
9. Where is your company located?
Our company is registered in the state of Wyoming. Our address is: 1309 Coffeen Ave, Sheridan, Wyoming, 82801.