Warranty

FREE 1-Year Leak-Free Warranty

Your HydroBidet CleanStream DualTemp is built to last — and we stand behind it.
Every unit is covered by a 1-Year Leak-Free Warranty, protecting you against manufacturing defects, leaks, or hardware malfunctions.

If you ever experience an issue, we’ll make it right — fast and hassle-free.

You also have the option to purchase an extended 2 year warranty.

How to Claim

Simply email our support team at support@hydrobidet.com with:

1. Your order number

2. A brief description of the issue

3. Photos or a short video (if applicable)

Our team will review your claim and get back to you within 2 business days with a solution — whether that’s a replacement part, or a full replacement unit or a full refund (if you choose).

HydroBidet Promise: Clean comfort, guaranteed — or we’ll make it right.